We are here to help. Browse below to find immediate answers to our most commonly asked questions.
Yes—use our secure Appointment Form. A scheduling coordinator will call/text to confirm.
Absolutely. Call +1 (614) 575-2600 during office hours.
Usually no. Some insurance plans require one—check your plan or call us and we’ll help verify.
We aim for same-week availability for most concerns. Submit the Appointment Form or call us.
Photo ID, insurance card(s), a list of medications/allergies, and any completed forms from Patient Forms.
Call +1 (614) 575-2600. Please give 24–48 hours’ notice for office visits; procedures may require more.
Complete the Appointment Form or call +1 (614) 575-2600. We’ll match you with the right clinician.
All forms are available on Patient Forms and are completed through our HIPAA-compliant system.
Yes. Please arrive 15–20 minutes early to complete forms on site.
Please call for age-specific guidance and availability.
Interpreter services are available with advance notice—tell us when scheduling.
Phone: +1 (614) 575-2600 • Email: [email protected]
The clinic: 99 Brice Rd N N, Columbus, OH 43213, USA. See Contact & Location for directions, parking, and accessibility.
Hours are posted on Contact & Location and updated for holidays/closures.
Call +1 (614) 575-2600 and follow the prompts for urgent issues. For emergencies, call 911.
We participate in most major plans. Visit Insurance & Billing or call with your card handy.
Coverage depends on your plan and diagnosis. We can provide CPT/diagnosis info so you can confirm with your insurer.
Use Online Bill Pay. Have your statement ready.
Yes—see Insurance & Billing or your statement for details.
Policies vary by service. Review our Financial Policy on Patient Forms.
Most adults begin at age 45. Higher-risk patients (family history, IBD, certain genetic conditions) may need earlier screening. See Colonoscopy.
Follow the split-dose instructions in our Prep Center. You’ll receive specific directions with your prep kit.
Blood thinners and diabetes medications may require special instructions. Review the Prep Center and call us with questions.
You’ll receive sedation for comfort. Bring a responsible adult driver—rideshare alone isn’t accepted.
Most patients go home the same day and resume light activity. Your provider will give specific guidance.
Call +1 (614) 575-2600 for fever, severe pain, or heavy bleeding. For emergencies, call 911.
Reflux/GERD, IBS, IBD (Crohn’s/UC), liver disease (including fatty liver), hemorrhoids, dysphagia, rectal bleeding, and more. See Conditions & Treatments.
Colonoscopy, EGD/upper endoscopy, flexible sigmoidoscopy, hemorrhoid banding, and other evidence-based therapies. Details on Conditions & Treatments.
Your clinician will recommend the right test based on symptoms, history, and guidelines. Start with the Appointment Form or call.
Yes—rubber band ligation is available for appropriate cases. See Hemorrhoid Banding.
Yes for appropriate concerns. Ask when you schedule or Contact Us
Call +1 (614) 575-2600 for fever, severe pain, or heavy bleeding. For emergencies, call 911.
Submit a Release of Information (ROI) via Patient Forms. Processing times and fees may apply per state/federal rules.
We release records only to you or to a person/entity you authorize in writing via the ROI.
We do not have a portal. For copies, submit an ROI; we’ll provide records through approved methods.
Use our Referring Physicians page for secure e-referrals. For general coordination, call +1 (614) 575-2600.